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Due to expansion, we are looking to recruit an experienced Lettings Administrator/Negotiator to join our busy Lettings department - to be based in Cardiff and reporting to our Head of Residential Lettings.
Main Duties/Functions of the role:
- Acting as front of house both face to face and over the telephone.
- Dealing with leads and adding applicants to the mailing list.
- Dealing with clients in a friendly and professional manner.
- Booking in viewings and valuations.
- Arranging the marketing of available properties including: photographs, floor plans, EPCs, creating brochures, window cards and external advertising.
- Handling all aspects of the managed portfolio – dealing with all the property maintenance issues – including renewals of tenancies, ensuring we remain compliant - renewing gas safeties, EPC’s EICR’s, booking Inventories and check outs, mid-term property visits etc.
- Dealing with deposit returns and disputes.
- Ensuring Anti-Money laundering policies are adhered to.
- General office management: - including filing, ordering supplies and presentation of the office and creating lettings files ensuring we have all the relevant tenancy paperwork.
- Managing the key log.
- Dealing with offers – negotiating between the parties.
- Drawing up tenancy agreements.
- Advising landlords on legislation.
- Any other duties as reasonably required.
Requirements:
- Prior experience within a similar Lettings administration/property management role is essential.
- Ideally ARLA and /or RSW accredited.
- Be a car owner with a full clean Licence.
- Excellent communication skills: verbal and written.
- Strong IT skills.
- Meticulous attention to detail.
- A professional and personable disposition.
- Positive “can do “attitude – willing to go the extra mile to provide excellent customer service.
- An understanding of the Cardiff lettings market would be beneficial.
Salary Budgets: Salary commensurate to experience.
Hours of Work: Monday to Friday 9.00am – 5.30pm. Alternate Saturdays 9.00am – 5.00pm with weekday off in lieu
If you think you suit the role and are ready to interview then we want to hear from you.
Apply today by sending a copy of your CV to [email protected]
